Dubai

DUBAI
TERMS AND

CONDITIONS

We are so excited that you are interested in participating in a StandWithUs mission! In the document below, you will find the official terms & conditions and safety & emergency policy. Please read through the entire document carefully. We cannot accept participants who have not signed the waiver, and please note that your signature also signifies that you have read and agree to abide by these terms and conditions and policies.

PARTICIPANT’S INFORMATION

Participation in the program will only be finalized upon receipt of the following information from each participant:

  • Passport copies.

  • Signed Hold Harmless Agreement (see online Registration Form) together with final payment installment as mentioned in “payments” paragraph. Dietary restrictions, medical insurance policy number, allergies information

  • General special requests – rooming requests (if relevant) etc.

  • Visas (where required) – to be obtained by participants.

  • Valid government issued vaccination certificate, including any documentation required by the State of Israel for entry into the country. Such validity should be for beyond the duration of the mission.

ALLERGY AND MEDICAL CONDITIONS

  • It is the participant’s responsibility to inform StandWithUs in writing of any allergies, medical conditions, or other restrictions that he or she may have, and which might impact his/her participation, or any of the other participants and/or staff.

  • StandWithUs takes no responsibility for any illness, injury, or other harm that might occur to the participant during the trip.

  • StandWithUs may take precautions, at its sole judgement, if a participant is ill, and may request that the participant refrain from participation in the mission or a part thereof. In such an event, the participant shall have not any claims or demands against StandWithUs or any employees, managers or officers of StandWithUs.

  • Group activities generally move at a deliberate pace, sometimes including significant amount of walking, and sometimes stairs. We want to ensure that our participants are aware of this fact before signing up.

PASSPORTS AND VISAS

  • It is the responsibility of the participants to ensure that their passports are valid for at least 6 months from date of return from the trip.

  • It is the responsibility of the participants to ensure that they have all required travel documents and visas.

  • Copies of all travel documents in the participant’s possession must be sent to StandWithUs no later than one week before departure.

  • All fees for visas and passports are the responsibility of the participant.

HEALTHCARE / INSURANCE

  • It is the participant’s sole responsibility to purchase traveler’s insurance and healthcare plans of their choice, prior to departure, and such policies should include items such as transport home. StandWithUs will not be liable for lack of insurance coverage.

  • All policy numbers and relevant policy information should be provided to StandWithUs prior to a week before departure.

  • In the event of illness or injury, StandWithUs will arrange for transportation to a nearby immediate medical care facility, but all costs incurred (such as medical treatment, medicine, check-up, follow up, travel) shall be paid for by the participant.

  • It is understood that every person registering for this trip has been fully vaccinated against Covid-19. StandWithUs will require evidence of vaccination as part of registration and Israeli authorities will likely require evidence upon entering the country. (See Section: Covid-19 Limitation of Liability) 


PERSONAL ITEMS DISCLAIMER

  • StandWithUs is not responsible for any damage, loss, or theft that might occur to personal items, nor is StandWithUs responsible for any personal item left behind.

 

PAYMENTS AND REGISTRATION

  • Payment for participation is due in two installments - A $1500 deposit upon registration, and 50% of the remaining sum by July 25, 2021. 

  • Amounts and dates for expected trip will be provided in a separate document. StandWithUs reserves the right to adjust itineraries due to force majeure, inclement weather, security situations, and for scheduling and other reasons. Payment must be made by credit card, through the online registration form or over the phone. 

  • Following payment of the deposit, StandWithUs will contact you to coordinate further payment installments.  

  • Registration is complete only after having fully completed the registration form, and with the payment of a $1500 registration deposit.

  • Prices are all in United States Dollars. 

 

CANCELLATION POLICY

  • Cancellations must be received in writing.

  • Cancellations before June 2, 2021, will be subject to $100 processing fee

  • Cancellations between June 2, 2021 – August 2, 2021 will be subject to a $1000 penalty as StandWithUs will be penalized by the trip providers for the cancellations. 

  • There will be no refunds for cancellations after August 2, 2021, unless StandWithUs is able to recover any funds from our trip providers. We would then endeavor to pass this onto participants but cannot guarantee we will be successful in recovering funds at this stage.

  • In case of force majeure (emergency situation beyond participant's control, government directives, weather that prevents travel, etc.) – StandWithUs will do everything possible to obtain a refund, which will be based on the refunds we can obtain from suppliers. While we will work towards this with all goodwill, StandWithUs obviously cannot guarantee this outcome.

 

Covid-19 Limitation of liability

  • I acknowledge the ongoing COVID-19 global pandemic and accept my obligations to comply with any official guidance from governments or local authorities, in the UAE or other, before and while I am on the mission. 

  • Please note that StandWithUs shall not assume any liability whatsoever for any refunds, compensation, costs, expenses or other losses of any kind incurred by you (including, where applicable, the cost of medical treatment), in the following circumstances: 
     

    • If this happens while you are on the mission, please notify us without delay as you may need to go into quarantine. StandWithUs will provide all reasonable assistance as is possible in the circumstances. However, StandWithUs will not be responsible for covering the cost of any curtailment of your mission, missed transport arrangements, additional accommodation required, or other associated costs incurred by you. You must ensure you have travel insurance which may or may not cover some or all of these costs for you.  here again, we will do our best to try and recoup any unused funds related to your personal costs, but make no promises that we will be successful in doing so.
       

    • If you fail any tests, checks or other measures imposed by a supplier, airline, port or airport, border control authority or other government body or local authority or fail to submit for testing or assessment when requested to do so, and as such you are denied entry to board the flight, entry to the destination, access to the services or you are otherwise unable to proceed with the mission, or that portion of the mission, StandWithUs will not be responsible for refunding money to you.  again, we will make every effort to recover whatever we can for you, but we make no promises that we will be successful in doing so.
       

    • If you, or anyone in your booking party, test positive for Covid-19 and have to quarantine for a period of time, or are notified or otherwise become aware that you have, or suspect you may have, come into close contact with someone who has tested positive for Covid-19 (or where they otherwise suspect they may have Covid-19) and have to self-isolate for a period of time. Such is the case whether this occurs prior to or during the mission. If this happens within 14 days of your departure date, you must contact us as you may no longer be able to travel and your mission may need to be cancelled. In such a case, StandWithUs will do everything possible to obtain a refund, which will be based on the refunds we can obtain from suppliers.


HOTEL ACCOMMODATIONS

  • If a participant departs a hotel early without prior agreement for cancellation, credit, or refund, he or she forfeits any right for a refund. We will make every effort to try to recoup funds for you but make no promises that we will be successful in doing so.  

  •  Hotels booked as part of a group tour package may be switched with similar hotels to accommodate availability at the time of the booking. We reserve the right to make substitutions with hotels of similar standards. Hotel details will be stated in the final itinerary, and provided to participants prior to arrival.

  • Any damage done to hotels by the participant will be paid for by the participant.

  • All items not included in the package detailed in the itinerary (e.g. room service, extra drinks, etc.) will be charged to the participant.
     

    • You also acknowledge that StandWithUs and the suppliers involved in the mission, including airlines, hotels and excursion providers and others, will need to comply with national and/or local guidance and requirements relating to Covid-19, and have implemented certain measures as a result. This will likely include specific requirements regarding personal protective equipment, such as use of face-masks by staff (and you may be required to wear a face-mask as well), social distancing, maximum number restrictions on the use of certain facilities, designated alternative entrance and exit routes, mandatory hand sanitization, limited entertainment options and limited food/drink availability. We do not expect these measures to have a significant impact on your enjoyment of the mission and all measures will be taken with the purpose of securing your safety, and the safety of those around you.

 

MEALS

  • Breakfast on the mission will be provided by the hotel. Certified kosher meal options will be available for lunch and dinner for those who are interested.

  • StandWithUs will make efforts to ensure that meals, snacks, and drinks are allergy and dietary friendly for specific participants who listed their needs during registration. Responsibility for checking the ingredients for food and drink is solely on the participant – StandWithUs will not be held responsible for any damage or issue that might arise from the food and drink served over the course of the trip.

  • StandWithUs reserves the right to change the dining options listed on itinerary as it sees appropriate.

  • Group meals will be served according to a set menu, determined between StandWithUs and the restaurant. Any additional dishes or drinks (alcoholic or non-alcoholic) not on the set menu requested by the participant will be paid for by the participant who orders them.

 

ITINERARY DISCLAIMERS

  • StandWithUs reserves the right to make alterations to the tour itineraries as may be found appropriate or required for carrying out the tours.

  • Any meetings, briefings, or tours with diplomats or government officials are subject to the availability of the speakers.

  • StandWithUs reserves the right to adjust itineraries due to force majeure, inclement weather, security situations, etc. This includes Covid-19 related occurrences.

  • StandWithUs reserves the right to cancel the mission when reasonably required by the circumstances. 

 

SECURITY

  • StandWithUs reserves the right to decide on which days a security guard/medic is needed.

  • Participants must remain with the group during all hours of activities, unless the trip leader has confirmed their absence with the StandWithUs staff. Participants who have left the group for whatever reason are responsible for their own safety and whereabouts during the time of their absence, and are responsible for returning on time.  During free time, participants are responsible for their own safety and whereabouts, and are responsible to return on time.

  • StandWithUs is not accountable for any damage, harm, or injury that might occur during the trip.

  • Participants must adhere to the local laws for the duration of the trip. StandWithUs will not be held accountable for any infringement of those laws.

 

RIGHT TO DISMISS

  • StandWithUs reserves the right to decline to accept or retain any person as a member of any group at any time. Participants who are harmful to the group dynamic will be dismissed without a refund.